Privacy policy
Last updated: March 28th, 2026
The Nature Wolf LLC (“we,” “us,” or “our”) operates this website, store, newsletter, and member areas, including The Den (collectively, the “Services”). This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, subscribe to our newsletter, shop with us, use The Den, or otherwise interact with our Services.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information, depending on how you interact with our Services:
Information you provide directly
- Name
- Email address
- Billing address
- Shipping address
- Phone number
- Payment and order information
- Account or login information
- Information you provide when contacting us
- Any preferences or profile details you choose to provide
Information collected automatically
When you use our Services, we may automatically collect certain information, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Time spent on pages
- Referral source
- Basic site interaction and usage data
- Cookie and similar technology data
Information from Shopify and service providers
Because our store is powered by Shopify and we may use other service providers, we may receive information from those providers necessary to operate our Services, process transactions, deliver products, manage subscriptions, authenticate users, and support site functionality.
2. How We Use Your Information
We use personal information only as reasonably necessary to operate, improve, and support The Nature Wolf Services. This may include using your information to:
- Provide access to our website, store, newsletter, and member features
- Send you the Nature Wolf newsletter and other service-related communications
- Create, maintain, and manage your access to The Den or other subscriber/member areas
- Authenticate your identity and help you securely access your account or subscriber features
- Process purchases, payments, shipping, returns, and customer support requests
- Remember your preferences and settings
- Provide member-related features, progress tracking, rankings, rewards, or similar Den functionality
- Improve site performance, usability, and overall customer experience
- Prevent fraud, abuse, unauthorized access, or other harmful activity
- Comply with legal obligations and enforce our terms, policies, and rights
3. Newsletter Subscribers and The Den
If you subscribe to the Nature Wolf newsletter, we may use your email address and related account information to create, maintain, or enable your access to subscriber features, including The Den.
This means your newsletter subscription may also be used to:
- recognize you as a subscriber,
- verify your access,
- provide passwordless login or account access tools,
- save your preferences,
- and allow you to use subscriber-related features connected to your membership.
We do not create Den access for unrelated purposes. It is used to support the subscriber experience and operation of our Services.
4. Marketing Communications
We may send you email communications related to:
- your subscription,
- your account,
- your orders,
- Den access,
- Service updates,
- and, where permitted, promotional or marketing content related to The Nature Wolf.
You can unsubscribe from marketing emails at any time using the unsubscribe link in those emails. Even if you opt out of marketing emails, we may still send service-related messages, such as account access emails, purchase confirmations, support responses, or important updates about your subscription or use of the Services.
5. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, and similar technologies to:
- keep the site functioning properly,
- remember preferences,
- understand how visitors use the site,
- improve performance,
- and support core website, store, and member features.
Some of these technologies may be provided by Shopify or other service providers that help us run the site.
You can usually control cookies through your browser settings, though disabling some cookies may affect how parts of the Services function.
6. How We Share Information
We do not sell your personal information in the ordinary sense of selling customer lists for money.
We may share personal information only as needed in the following circumstances:
With service providers
We may share information with vendors and service providers that help us operate our business, such as:
- Shopify
- payment processors
- email delivery providers
- hosting and cloud storage providers
- analytics or technical support providers
- shipping and fulfillment partners
- customer service tools
These providers may process personal information only as needed to provide services to us or on our behalf.
For legal or safety reasons
We may disclose information if reasonably necessary to:
- comply with applicable law
- respond to legal requests
- protect our rights or property
- investigate fraud, abuse, or security issues
- protect users, customers, or the public
Business transfers
If our business is sold, merged, reorganized, or transferred, personal information may be transferred as part of that transaction, subject to applicable law.
7. Shopify
Our store and parts of our Services are powered by Shopify. Shopify may collect and process personal information as necessary to provide hosting, checkout, payment, infrastructure, and related services.
For more information about how Shopify processes personal information, please review Shopify’s privacy materials on its website.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- providing the Services,
- maintaining subscriber access,
- fulfilling transactions,
- resolving disputes,
- complying with legal obligations,
- and enforcing our agreements.
Retention periods may vary depending on the type of data and the reason it was collected.
9. Security
We take reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.
10. Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, including the right to:
- access personal information we hold about you
- request correction of inaccurate information
- request deletion of your information
- opt out of certain marketing communications
- request a copy of certain information, where applicable
To make a privacy-related request, contact us using the contact information below.
We may need to verify your identity before processing certain requests.
11. Children’s Privacy
Our Services are not directed to children, and we do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us, please contact us so we can review and delete it if appropriate.
12. Third-Party Links
Our Services may contain links to third-party websites, platforms, or services. We are not responsible for the privacy or security practices of those third parties. You should review their privacy policies before providing them with personal information.
13. International Users
If you access our Services from outside the United States, your information may be processed and stored in the United States or other jurisdictions where our service providers operate.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last updated” date and post the revised version on our website. Your continued use of the Services after changes are posted means the updated Privacy Policy will apply going forward.
15. Contact Us
If you have questions about this Privacy Policy or would like to exercise any applicable privacy rights, you can contact us at:
The Nature Wolf LLC
Email: pack@thenaturewolf.com
Mailing Address: 10142 Foxridge Circle, Littleton, CO 80126